Privacy Policy

Effective date: 2025-01-01

This Privacy Policy describes how Recharge Health LLC, doing business as Recharge Psychiatry (“we,” “us,” “our”) collects, uses, and protects information when you use our website and services. This notice is for general website and administrative information. Clinical services are also subject to HIPAA; you will receive separate HIPAA Notices via our patient portal.

Information we collect

• Website data: device/browser info, pages visited, and similar analytics (e.g., Google Analytics).
• Contact data: name, email, phone if you submit forms or leave a voicemail.
• Patient data: scheduling, intake, billing, and clinical information handled through trusted vendors (e.g., SimplePractice/Headway) and protected under HIPAA.

How we use information

• Provide and improve our services, schedule visits, and communicate with you.
• Verify eligibility and process billing through our billing partners.
• Measure site usage to improve content and access.

Sharing

We do not sell your personal information. We may share information with service providers who help run our practice (e.g., scheduling, billing, analytics, IT). Clinical information is shared only as permitted by law and your authorizations.

Cookies & analytics

We use limited cookies/analytics to understand how the site is used. You can block cookies in your browser settings. Links to third-party sites (e.g., patient portal) are governed by their policies.

Your choices

• You can request access, updates, or deletion of website contact info we hold.
• For medical records, use the patient portal or contact us for HIPAA-related requests.

Security

We take reasonable administrative, technical, and physical safeguards. No system is 100% secure, and email/text are not ideal for sensitive information—use the secure portal when possible.

Location

We currently serve patients located in Ohio during the time of their telehealth visit.

Changes

We may update this policy. The updated version will be posted here with a new effective date.

Contact

Questions? Email support@rechargepsychiatry.com.

This page is informational and not legal advice.